REFUND POLICY
At Yashanadir, we strive to ensure that every product meets our high-quality standards. However, if you receive a product in defective condition or notice significant quality issues, we are here to assist.
Eligibility for Refund
If your product is found to be defective or faulty in terms of craftsmanship or quality, please contact us within 24 hours of delivery to initiate a complaint.
Complaint Review Process
Once your complaint is submitted, our team will assess the issue through a thorough evaluation process. If the defect or fault is confirmed, we will offer one of the following resolutions based on the severity of the issue:
• Product Exchange
• Store Credit for future purchases
• Refund
Refund Conditions
Refunds will only be approved for products with serious defects. If your refund is authorized, it will be processed within 30 days, in line with our monthly payment cycle.
Contact Us
If you need to raise a concern or initiate a refund request, please see our complaint handling process page or reach out to our customer care team at:
• Email: customercare@yashanadir.com
• Phone: +92 336 1192211
We appreciate your cooperation and patience as we resolve your concern.
Eligibility for Refund
If your product is found to be defective or faulty in terms of craftsmanship or quality, please contact us within 24 hours of delivery to initiate a complaint.
Complaint Review Process
Once your complaint is submitted, our team will assess the issue through a thorough evaluation process. If the defect or fault is confirmed, we will offer one of the following resolutions based on the severity of the issue:
• Product Exchange
• Store Credit for future purchases
• Refund
Refund Conditions
Refunds will only be approved for products with serious defects. If your refund is authorized, it will be processed within 30 days, in line with our monthly payment cycle.
Contact Us
If you need to raise a concern or initiate a refund request, please see our complaint handling process page or reach out to our customer care team at:
• Email: customercare@yashanadir.com
• Phone: +92 336 1192211
We appreciate your cooperation and patience as we resolve your concern.