Complaint Handling Process
At Yashanadir, we are committed to providing you with the best shopping experience. If you encounter any issues with your order, we are here to assist you.
How to Reach Us
For any order-related concerns, please contact our customer care team at:
• Email: customercare@yashanadir.com
• Phone: +92 336 1192211
Timeframe for Complaints
To ensure timely resolution, we kindly ask that you notify us within 24 hours of receiving your order for any exchange or refund requests.
Complaint Evaluation Process
Once your complaint is received, we will guide you through the next steps, which may include returning the item(s) for assessment. Our quality assurance team will evaluate the returned items, and based on their review, we will proceed with an exchange or refund.
Return Shipping
Please note that return shipping costs for both local and international orders are the responsibility of the customer.
Processing Time
After we receive the returned item(s), please allow up to 2 weeks for the evaluation and processing of your exchange or refund.
We appreciate your understanding and patience as we work to resolve your concern efficiently. Thank you for choosing Yashanadir.
How to Reach Us
For any order-related concerns, please contact our customer care team at:
• Email: customercare@yashanadir.com
• Phone: +92 336 1192211
Timeframe for Complaints
To ensure timely resolution, we kindly ask that you notify us within 24 hours of receiving your order for any exchange or refund requests.
Complaint Evaluation Process
Once your complaint is received, we will guide you through the next steps, which may include returning the item(s) for assessment. Our quality assurance team will evaluate the returned items, and based on their review, we will proceed with an exchange or refund.
Return Shipping
Please note that return shipping costs for both local and international orders are the responsibility of the customer.
Processing Time
After we receive the returned item(s), please allow up to 2 weeks for the evaluation and processing of your exchange or refund.
We appreciate your understanding and patience as we work to resolve your concern efficiently. Thank you for choosing Yashanadir.